Frequently Asked Questions
Orders & Payments
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real-time.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking through our secure payment gateway.
Shipping & Returns
How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery usually takes 3-7 business days depending on your location.
What is your return policy?
Due to the nature of food products, we only accept returns for items that are damaged or incorrect upon arrival. Please contact us within 48 hours of delivery.
Product Quality & Storage
Are your ingredients natural?
Yes, we pride ourselves on using 100% authentic and premium quality ingredients without artificial preservatives.
How should I store the spices and food items?
We recommend storing our products in a cool, dry place away from direct sunlight in airtight containers to maintain freshness.
Customer Support
How can I contact customer support?
You can reach our support team via the Contact Us page or by emailing support@aslizaiqafoods.com.